Privacy Policy

1. Information We Collect

When you use our website or contact us, we may collect the following information:

• Name, email address, phone number, and company name that you submit through our contact form
• Information you share about your project needs and budget range
• Usage data collected automatically by analytics tools, such as pages visited, session duration, device type, browser, and approximate geographic location

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our services
• Scope and deliver automation projects you ask us about
• Improve our website experience and content
• Understand how visitors interact with our site

3. Contact Form Data

Contact form submissions are processed by Formspree, a third-party form service. The details you submit (name, email, phone, company, and your message) are delivered to our business email and stored by Formspree according to its own privacy policy. We keep submissions for as long as needed to respond to your inquiry and, if you become a client, for the duration of our business relationship. You can ask us to delete your submission at any time using the contact method below.

4. Analytics

We use Google Analytics 4 (GA4) to collect aggregated website usage data. We may also use Microsoft Clarity, which records anonymized interaction data such as scrolling and clicking patterns, to understand how visitors use the site. These tools do not give us your name or contact details. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Advertising

If we add advertising to this site (for example, Google AdSense), the advertising provider may use cookies or similar technologies to show ads based on your prior visits to this or other websites. We will update this policy before any advertising goes live. You can manage personalized advertising through Google Ads Settings.

6. Cookies

This site uses a small number of cookies and similar technologies:

• Analytics cookies set by Google Analytics (and Microsoft Clarity, if active) to distinguish visitors and measure site usage
• A preference value stored in your browser to remember your light or dark theme choice

You can block or delete cookies through your browser settings. The site remains usable without them.

7. Third-Party Services

We rely on the following third-party services:

• Formspree: processes contact form submissions securely
• Google Analytics 4: collects anonymized website usage data
• Microsoft Clarity (if active): collects anonymized interaction data
• Vercel: hosts and serves this website

Each provider handles data under its own privacy policy. We do not sell, trade, or rent your personal information to anyone, and we only share it with these providers for the purposes described here.

8. Data Retention

Contact form submissions are retained for as long as necessary to respond to your inquiry and maintain our business relationship. Analytics data is retained according to the default retention settings of each analytics provider.

9. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the email address below. We will respond to every request within a reasonable time.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at hello@lumigrid.ai.